Shipping Policy
Shipping Policy
At SOUTH TECH LIVING], we are committed to delivering your order quickly and safely across South Africa 🇿🇦.
🚚 Delivery Areas
We ship nationwide across South Africa, including major cities and outlying areas.
⏱️ Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
📦 Delivery Time Estimates
- Major cities: 7–11 business days
- Outlying areas: 8–12 business days
Please note: Delivery times are estimates and may vary due to courier delays or high demand.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp so you can follow your delivery in real-time.
💸 Shipping Costs
- Shipping fees are calculated at checkout based on your location.
- Free shipping promotions may apply on selected orders.
⚠️ Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
- Courier companies
- Weather conditions
- Incorrect shipping details provided by the customer
- High order volumes during promotions
📬 Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.
📦 Lost or Damaged Packages
If your order arrives damaged or goes missing:
- Contact us within 48 hours of delivery
- Provide your order number and supporting photos (if applicable)
We will investigate and assist with a replacement or resolution.
📩 Contact Us
For any shipping-related questions, feel free to reach out: