Privacy Policy
Privacy Policy
At SOUTHTECH LIVING, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Name and surname
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- IP address and browsing behavior
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or enquiries
- Send order confirmations and updates
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions
3. Sharing Your Information
We do not sell or rent your personal information.
However, we may share your data with trusted third parties such as:
- Payment gateways (for secure transactions)
- Courier services (for delivery)
- Marketing platforms (for ads and email communication)
These parties only use your information as necessary to perform their services.
4. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
All payments are processed through secure, encrypted systems. We do not store your full payment details.
5. Cookies
Our website uses cookies to:
- Enhance your browsing experience
- Understand user behavior and improve performance
- Show relevant advertisements
You can choose to disable cookies through your browser settings.
6. Your Rights (South Africa 🇿🇦)
In line with applicable data protection laws, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: